Setting Up Your MyCareLink Smart™ Patient Reader (25000)
Welcome to the Medtronic Remote Monitoring program! We are excited to have you as a valued customer and look forward to assisting you in optimizing your experience with your new MyCareLink Smart™ Patient Reader. Let's run through some steps on how to properly set up your MyCareLink Smart™ Patient Reader.
Table of Contents
- Contents of the reader package
- Battery installation
- Indicator lights and the standby button
- Downloading the application
- Enable Bluetooth between the reader and your smart phone or tablet
- Entering the security key code
- Communicating with your implanted heart device
- Traveling with your reader
- Replacing your reader
- Reader care
- Storing the reader
- Additional Information
Contents of the reader package
The reader package includes the following items:
- One Medtronic MyCareLink Smart™ 25000 Patient Reader
- Three LR6-sized (AA-sized) alkaline batteries
- Literature
Battery installation
Three AA alkaline batteries internally power your reader. Install the batteries in the battery compartment on the bottom of the reader. Install the batteries before each use and remove them when the reader is not in use. Replace the batteries when the amber indicator on the reader comes on.
Warning: Do not inhale or swallow the batteries. Inhaling or swallowing the batteries can cause serious physical harm.
To install the batteries, follow these steps:
- Open the battery packaging.
- Open the battery compartment door on the bottom of the reader.
- Install three new AA alkaline batteries.
- Align the batteries with the polarity (+) on the inside of the battery compartment (see Figure 2).
- Close the battery compartment door completely.
Note If the battery compartment door is not completely closed, the door could open and the batteries could fall out or dislodge. The reader does not turn on or operate when the batteries dislodge or fall out of the battery compartment. - Discard the old batteries according to local regulations in your area.
Indicator lights and the standby button
The reader has three indicator lights and a standby button. See Table for a description of each indicator light and the standby button.
| Indicator light or button | Icon | Description |
| Blue |
|
|
| Green | The green indicator light shows communication between the reader and the implanted heart device. When the green indicator light is on, the reader is communicating with the implanted heart device. |
|
| Amber | The amber indicator light shows the battery status of the reader. If the amber indicator light is on, the reader batteries are low. Replace the batteries when the amber indicator is on. | |
| Standby button | The standby button turns on the reader. Note: The standby button only turns on the reader; it does not turn off the reader. The reader automatically turns off after approximately two minutes of inactivity. |
Downloading the application
To download the app, perform the following steps:
- Check that your smart phone or tablet is connected to the Internet.
- Use the browser on your smart phone or tablet to get to the following Medtronic website: http:www.mycarelinksmart.com
- Tap the Download MyCareLink Smart™ App icon to install the app on your smart phone or tablet.
- Install the app.
- Open the app on your smart phone or tablet.
Enable Bluetooth between the reader and your smart phone or tablet
Your reader uses a Bluetooth telemetry connection to pair with your smart phone or tablet. Bluetooth telemetry enables communication between the reader and your smart phone or tablet.
To set up communication between the reader and your smart phone or tablet with Bluetooth, follow these steps:
- Open the app on your smart phone or tablet.
- Enable Bluetooth on your smart phone or tablet. Note: The app prompts you to enable Bluetooth if it is not enabled.
- Tap the Start button in the app.
- Turn on the reader by pressing the standby button.
- Follow the steps in the app to pair the reader with your smart phone or tablet.
Entering the security key code
The security key code is on the label on the bottom of the reader. This code keeps the app safe from unauthorized users.
Enter the security key code into the app to pair your reader with the app. Follow these steps:
- Find the security key code on the label on the bottom of the reader (on the left side of the security key symbol).
- Open the app on your smart phone or tablet.
- Follow the prompts in the app and enter the security key code
Once these steps are completed, your reader is paired and ready to use with the app.
Communicating with your implanted heart device
The Reader uses a short range wireless system that communicates with your implanted heart device. When you plan to use the reader to communicate with your implanted heart device, find a location where you can sit comfortably and are at rest.
- Choose a location that has an adequate cellular or Wi-Fi network signal. A secure Wi-Fi network is recommended.
- Hold the smart phone or tablet in a location where you can sit comfortably and still see the screen. You can hold the smart phone or tablet in your hand or place it on a table or counter top. The smart phone or tablet and reader should be less than 1 meter (less than 3 feet) apart.
- Do not place your smart phone or tablet directly over your implanted heart device. Read the patient manual for your implanted heart device to determine the distance to keep your smart phone or tablet away from your implanted heart device.
- Do not place the reader where it can get wet.
To communicate with your implanted heart device, complete these steps:
- Open the app from your smart phone or tablet.
- Tap the Start button in the app and follow the prompts.
- Press the standby button to turn on the reader.
- Hold the reader over your implanted heart device. You can hold the reader either snugly against your clothing or your bare skin (less than 5 centimeters [2 inches]).
Note The reader can get warm to the touch when it is used repeatedly for 20 minutes or more. If you use the reader repeatedly for 20 minutes or more, allow it to cool for 10 minutes before you use it again. Waiting for 10 minutes keeps the reader from getting too warm and making you uncomfortable. - View the app to see if the reader is communicating with your implanted heart device. The green indicator light on the reader is turned on when the reader is communicating with your implanted heart device.
- Watch the app to follow the status of the communication between your implanted heart device and the reader. The app indicates when the communication between your implanted heart device and the reader is complete.
- Move the reader away from its position over your implanted heart device.
- View the app to follow the status of the data transmission from the app to the Medtronic CareLink Network.
- Remove the batteries from the reader. Follow the instructions in the Storing the Reader section below.
Caution: Do not modify or do any service or maintenance on the reader while you are using it. Doing any of these tasks on the reader while it is in use can lower its effectiveness. Contact Medtronic Stay Connected at (866) 470-7709 if your reader is not working properly.
Traveling with your reader
Remove the batteries from the reader before you travel or fly in an airplane. Store the batteries and the reader in the reader shipping box or in a safe place.
Replacing your reader
If you lose or damage your reader, contact contact Medtronic Stay Connected at (866) 470-7709 to order a replacement.
When you receive the new reader, open the app and start a communication session. The app displays a list of serial numbers. Select the serial number listed on the back of your new reader.
Reader care
Do not drop your reader on hard surfaces. Dropping the reader can damage it and keep it from working properly. If your reader has been damaged, contact Medtronic Stay Connected at (866) 470-7709.
You can clean the outside of your reader by using a clean cloth and light application of water, hydrogen peroxide, alcohol (methyl, ethyl, or isopropyl), or a mild detergent.
To clean the exterior of the reader, follow these steps:
- Dampen the cloth with a light application of one of the recommended cleaners.
- Gently wipe the outside of the reader. Do not get the reader wet.
- Clean the reader before and after each use.
The reader does not require any inspection or maintenance.
Caution: Do not submerge your reader in water or fluids. If your reader gets wet and it no longer works properly, contact Medtronic Stay Connected at (866) 470-7709..
Storing the reader
- Store the reader in its shipping box when it is not is use.
- Store it out of the reach of pets, pests, and children.
- Store the reader and the box in a cool, dry place.
Additional Information
- While the reader is communicating with your implanted heart device, stay still and keep the reader in place over your implanted heart device. This process typically takes less than 3 minutes.
- When you answer an incoming call or open a text message, your communication or transmission is interrupted. If you interrupt the communication between your implanted heart device and the reader by answering a call or opening a text message, repeat the communication.
- The reader automatically shuts off after being inactive for 2 minutes. You cannot turn off the reader manually by pressing the standby button.
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